Email us at dianne@diannesessentialoilscoachingllc.com Call us 318-733-0213 Hours of Operation are 10:00 – 5:00 CT

First class USPS shipping – Flat fee of $11.50, and If your total is $100.00 or more, you will get free shipping. We do not ship on Saturdays, Sundays, or holidays. Once shiped takes 1-2 week ground delivery.

Weather Delays -We are currently experiencing shipping delays due to weather conditions. Delays are possible. We appreciate your patience. Also due to the unprecedented events related to COVID19 shipping, to ensure you have the latest information, please visit the USPS Service Alerts page for up-to-date tracking of shipping disruptions

We do not offer International Shipping.

Return Policy

Our goal is to help you and your family live happier, healthier lives. We cannot offer refunds for products ordered; since it is a specially blended product, and the item can’t be resold.

We do offer replacements for items ordered and not received, damaged items, or wrong item shipped.

If there is a problem with your order received, call us the day received, or the following day 318-733-0213; and email us at dianne@diannesessentialoilscoachingllc.com . Once you received the shipment, there is a 5 - day limit to return a package, to correct the issue. Customers are responsible to pay for return shipping.

Damaged, Defective, Wrong Product, or Incorrect Product(s) Policies:

The product will be replaced with an identical product (subject to availability) free of charge. If your order arrived damaged, we will be happy to assist you with a replacement. If your shipment is missing a product or has not arrived, please email us your order information, and we’ll get the issue resolved as quickly as possible.

Wrong Address:

If you notice in your shipping confirmation email that you entered an incorrect shipping address, unfortunately, it’s too late for us to make a change. However, your order is being shipped through USPS; so you may try a USPS Package Intercept.

Returns - How it Works

STEP 1

Close any oil lids tightly before repackaging to avoid leaking

STEP 2

Make sure to include your order ID number, verification code, and return items in the return package.

STEP 3

Mail the items back to us within 5 days.

MAIL RETURNS TO:

• Dianne’s EOC Return Claims
• P O Box 253
• Grant, La. 70644